Our caring and compassionate veterinary care team!

Meet the Veterinarians & Team of Douglas Animal Hospital in Osseo! We’re pleased to provide exceptional vet care for your pets! Please call us at (763) 424-3605 to speak to one of our caring veterinary staff members!


Heather Douglas, DVM, MBA, CVA

Veterinarian & Owner

Dr. Douglas knew from a very young age that she would be a veterinarian. This career choice guided her entire youth and she is thrilled to be able to live out her dream. Dr. Douglas graduated from St. George’s University in Grenada, West Indies. She has a strong interest in internal medicine.

In 2011, Dr. Douglas started a non-profit veterinary service, GrenVet, which provides care to animals in Grenada.

In her free time, Dr. Douglas enjoys scuba diving, traveling, and spending quality time with her adorable cats Kaya and Mr. Waffles.

Dr. Karen Green


Dr. Green always loved animals, especially her childhood kitty, Spunky. She moved from Winnipeg, Manitoba to attend Veterinary College at the University of Minnesota where she graduated in 2002. After practicing in corporate practice and animal rescue for many years, she decided to move to part time to have more time for family.

On her days off, she spends time hiking, swimming, playing sports with her son, cheering on the Minnesota Loons and making sure her kitty Vader stays out of trouble.

Hospital Manager


Hospital Manager, MBA, CVT

Melissa graduated from St. George’s University (Grenada) with her Masters in Business Administration – Multi-Sector Health Care. She then completed her A.A.S and certification in Veterinary Technology. Melissa and her husband Aaron are the proud parents of their human children Harper and Gavin and their fur child Charli. After Hurricane Harvey, Charli was brought up to Minnesota through rescue transport and Melissa knew that they had to be Charli’s forever home; it was love at first sight.

Veterinary Technicians


Veterinary Technician

Kim graduated from the Minnesota School of Business with an A.S. in Veterinary Technology. After graduation, she used her degree to help her career in the pet store industry before coming back to work in the veterinary field. On her days off she likes to spend time with her small zoo of dogs, a cat, several fish tanks, and a bearded dragon.

Tammy, CVT

Veterinary Technician

Tammy graduated from Argosy University with her A.A.S. in veterinary technology and has been a Certified Veterinary Technician since April of 2016. In her spare time, Tammy enjoys camping and hiking with her 4 year old Schnauzer mix, Tagtoo, playing volleyball and softball, and snuggling with her 15 year old long haired Tabby, Buzz.


Veterinary Technician

Wendy graduated from Globe University with a degree in Veterinary Technology and brings many years of clinical experience to Douglas Animal Hospital. She has two adult human children, three Sphinx cats, two dogs, and a menagerie of other animals. Wendy loves client education and the human animal bond.

Veterinary Assistants


Veterinary Assistant

Cara has always wanted to work with animals and started volunteering at the Animal Humane Society in high school. After high school she worked at a dog daycare/boarding facility for almost two years. She is currently attending North Hennepin Community College in their Criminal Justice program, and wants to work more with rescuing animals after getting her degree. When not at work she can be found hanging out with her fur baby JoJo.


Veterinary Assistant

Mari is a proud mom of three beautiful baby bunnies, and a Bethel University 2021 graduate. She is an aspiring veterinary student and dedicated animal lover for both exotic and domestic animals alike! You can catch Mari running after turtles in the streets and other animal friends in her free time.

Outreach Coordinator


Outreach Coordinator

Jennifer graduated from Minnesota State University, Mankato with a Bachelor’s degree in Communication Studies and Spanish. She has always known she wanted to work with animals and loves that she gets to see animals all day and use her communication background. Jennifer shares her home with her dog Owen and fiancé Tyler. Outside of Douglas Animal Hospital, she enjoys any outdoor activities, reading, and spending time with her family, friends, and dogs.

Client Relations


Client Relations

Ella loves her dog Rue, when she’s not at work you can find her playing piano or reading a book. She was a receptionist at a doggy daycare when she was in high school and is excited to be back in the animal care field.


Client Relations

Kaytlyn has loved animals since she was little and knew she would always be working with them in some aspect of her career. She started as a groomer in southern Minnesota, where she worked for over two years while she was in high school. After school she moved to Iowa for college, where she worked at a local dog daycare as a Daycare and Social Media Coordinator. After two years she moved back to Minnesota and worked at another dog daycare as a supervisor before starting at Douglas Animal Hospital. Outside of work you can spot her with her two dogs, Sadie Ann and Cooper, walking the trail around Lake Calhoun.

Clinic Mascot

Mr. Waffles

Clinic Mascot

Mr. Waffles is our clinic mascot. Weighing in at 2.5 pounds and growing each day, Mr. Waffles is a 14 week old Persian kitten that Douglas Animal Hospital adopted. He enjoys eating, snuggling and playing in recycling bins. Mr. Waffles is happiest when he is napping in Dr. Douglas’ lab coat. Stop by for some Mr. Waffles cuddle time and meet our little mascot!